Shipping Policy - Divine Medcare

At Divine Medcare, we are dedicated to ensuring that your order is delivered safely and promptly. Please review our shipping policy below to understand the details regarding shipping rates, methods, delivery times, and what to do in case of any issues.

Shipping Rates

Shipping costs are calculated based on the weight of your order, the shipping method chosen, and the destination. The exact shipping charge will be displayed during checkout before you finalize your purchase.

Shipping Methods

Divine Medcare offers the following shipping options:

Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-4 business days.
Same-Day Delivery: Available in select cities for orders placed before 12 PM local time.

All orders are shipped through reputable courier services to ensure reliable and timely delivery.

Shipping Times

Orders are generally processed within 1-2 business days after payment confirmation. Delivery times vary depending on the shipping method selected and your location:

Standard Shipping: 5-7 business days
Express Shipping: 2-4 business days
Same-Day Delivery: Available in select locations (conditions apply)

Please note that shipping times may be affected by factors beyond our control, such as holidays, weather conditions, or courier delays.

Package Damage

If your package arrives damaged, please do not accept the delivery. Contact our customer service team immediately at divinemedcare4@gmail.com or +91-9779669887 to report the issue. Divine Medcare will arrange for a replacement or refund according to our return policy.

Shipping Disclaimer

While Divine Medcare strives to ensure timely delivery, please note that shipping times are estimates and may vary due to factors outside our control. We are not responsible for delays caused by customs, courier services, or other external factors. Once an order has been shipped, we cannot change the shipping address or delivery method.

Return Shipping

If you need to return a product, you will be responsible for the return shipping costs unless the return is due to an error on the part of Divine Medcare (e.g., wrong item shipped or defective product). Please contact our customer service team to initiate a return and receive further instructions.

For additional support, reach out to us at divinemedcare4@gmail.com or +91-9779669887.